When it comes to embodying the spirit of Teddy Bear Portraits, Michelle Garrison has led the way. She has invaluable insight into how Teddy Bear Portraits became the industry leader in preschool and daycare photography. Michelle happens to be named among the many that have been with Teddy Bear Portraits for over 30 years! Let’s tap into her expertise when it comes to being the epitome of our core values: enthusiasm, effectiveness, trailblazer, loyalty and competitiveness.
When asked about her experience, Michelle exclaims “I enjoy working for a company that cares about their customers and strives every day to give great customer service, produce quality portraits and stands behind their word given to each and every account.”
Michelle started in October of 1987 and navigated her way through various production positions. From there, she moved into receptionist and office manager positions, made her way to the operation team and then landed in the fast-paced, forward thinking sales department.
For over 17 years, along with her colleagues, Michelle has been instrumental in hiring, training and growing the sales team into the prosperous group it is today. Before moving into an executive sales role, Michelle spent time as a field sales trainer. “When selling our program, I enjoy the relationship building and being able to promote an innovative program that stands out from all others,” she explained.
We asked Michelle “What’s a great example of a really hard objection you had to overcome in the field or over the phone to win business?” She replied with valuable insight, “The hardest I feel is loyalty. While we definitely respect someone for their loyalty to another photography company, we do want them to use us. We ask that they try us at a different time of year to experience firsthand our technologically advanced one-of-a-kind Same Day Program.”
She continues, “This allows the center directors and parents to experience Teddy Bear Portraits and everything we have to offer. Once they use us and realize they cannot receive the care, benefits and amazing service we offer anywhere else, they will continue to use us and be a lifelong customer.”
When asked what she thinks sets Teddy Bear Portraits apart the most from other school photography companies she states, “Staying innovative and our passion and commitment to servicing our accounts with the utmost care and quality and staying true to what we stand for.”
We’re always on the lookout for great talent to join our growing team. If so, then we’d love to hear from you. View our job openings.